Managed Technology Partner for professional services firms.

Who this is for

Managed Tech Partner is built for growing mSMEs and professional services firms — typically 10–50 employees — where the original "whoever set it up" approach to technology has run out of road. Law firms onboarding fee-earners faster than IT can keep up. Accounting practices stitching workflows across QuickBooks/Xero, a CRM, and three productivity tools. Consultancies running three different toolsets nobody documented. Agencies whose internal tools were "the founder's side project."

What these firms have in common is not a missing IT department — it's a missing operating system: a documented stack, accountable vendors, a refresh plan, and a security baseline. A Managed Tech Partner engagement gives you that operating system, sized for a firm your size.

What's included — MSP, done seriously

The MSP layer covers what your team experiences day-to-day:

Note on cybersecurity-as-a-product. ASJ applies engineering security hygiene to everything we build and operate. Penetration testing, ISO 27001 readiness, SOC 2 readiness, and vCISO advisory are not part of ASJ IT Solutions. If those are what you need, we'll tell you during Discovery and point you to a qualified provider.

Tech stack & operating standards

We work with mainstream, well-supported technologies because operational fit matters more than novelty. A representative MTP stack looks like:

We choose tools to fit the firm we're operating — not the other way around. If your team is already on a stack we don't typically use, we keep using it where it works and document why it works.

How an MTP engagement runs

1. Fit call (free, 15 min). A short conversation about your team size, current tools, and top operational pain points, so we can both tell quickly whether this is a match.
2. Audit (week 1–2). Once we agree to proceed, we run a current-state audit: every system, every vendor, every credential, every device. The output is a written baseline document and a prioritized risk register.
3. Stabilize (week 3–6). We close the highest-impact gaps surfaced in the audit — typically MFA enforcement, backup verification, offboarding documentation, and renewal alert setup.
4. Operate (ongoing). Day-to-day operations run on documented runbooks. You have a single point of contact and a published response-time SLA.
5. Review (quarterly). A written operations summary — uptime, patching status, ticket trends, and the renewal calendar — shared with your team on the same cadence every quarter.

Pricing & engagement model

MTP is priced as a flat monthly retainer, agreed in writing during the proposal stage. Never billed by the hour. Never adjusted silently. Published anchors below are starting at rates for our three tiers; final pricing is confirmed after Discovery based on environment size and complexity.

Pricing is confirmed in writing at the end of Discovery. No card collected for the fit call. Project work and AI automation builds are scoped separately when they come up. Never absorbed silently.

What we are not

• We are not a 24/7 NOC. Our coverage is business-hours-aligned to your time zone, with on-call escalation for genuine incidents. Firms that need a true 24/7 operations center should pair us with one.
• We are not a security audit firm. Cybersecurity-as-a-product engagements (penetration testing, ISO 27001 / SOC 2 readiness, vCISO advisory) are not part of ASJ IT Solutions. We will tell you when you've crossed into that territory and refer you to a qualified provider.
• We are not a body-shop staff augmentation provider. MTP is a partnership with accountable outcomes, not a stack of borrowed hours.

Common questions

How is MTP different from a traditional MSP?

Traditional MSPs sell hours, tickets, and "managed services" priced on device count. MTP sells defined operational outcomes priced as a flat retainer — patching, endpoint hygiene, vendor management, backup verification. You should expect to talk to the same senior person every time, not a rotating queue.

Do you replace our internal IT person if we have one?

Usually not. Many of our MTP clients have an internal generalist or office manager who handles the day-of stuff. We're the partner behind them, handling the work that doesn't fit one person — vendor management, operational decisions, security hygiene, and the documentation no one ever has time to write.

What time zones do you cover?

Our base is in the Philippines (UTC+8). Practically, we cover business hours that overlap APAC, Australia, the Middle East, Europe, and US-West morning. For US-East or pure EU engagements we structure response windows in writing during Discovery so expectations are explicit.

What's the minimum engagement?

MTP is offered as a 6-month initial term with 30-day rolling thereafter. We're designed to be replaceable: you can leave with a full handover document and no lock-in. Onboarding takes 2–4 weeks depending on the size of your environment.

How does annual prepay work?

You pay 12 months upfront and we lock the rate for the year, with a 5% courtesy discount applied to the published tier price. Annual prepay is available on all MTP tiers. The first 90 days are pro-rata refundable if the engagement does not work out; after 90 days, any unused balance converts to service credits applied against future months or project work. Annual prepay does not stack with Founding Client concessions; pick one per engagement.